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                                     HP PCs - Microphone troubleshooting (Windows 10)
          If your microphone doesn't work, the sound is besides depression, or other microphone audio issues          occur, troubleshoot until the issue          is resolved.          
                      Bank check the microphone hardware function
                          Make sure the microphone has power, is turned up, and correctly continued to the computer.
                              -                   If the microphone operates on battery ability, make sure the batteries are correctly                         seated and functional. If the microphone                         operates on external power, brand sure all ability connections are secure and the power                         string is connected to a power source.                   
-                   If the microphone has a volume control, make certain it is turned up half way. 
-                   Disconnect the microphone from the computer.                                           CAUTION:                     Always follow the manufacturer's instructions for disconnecting USB devices from the                            calculator. Some USB devices must be                      turned off and/or ejected                      before they are disconnected from the estimator. Other USB devices support the                      Windows Safely Remove Hardware                      feature.                     
 
-                   Brand certain the microphone connector is uniform with your estimator.                     -                                               USB connectors                        support microphones, headphones, and combined headsets with a microphone.                       
-                                               Jack connectors                        with four pins support microphones, headphones, and combined headsets with a microphone.                            Jack connectors with three pins                            are for microphones only.                                                 
                                                   Note:                         Using an adapter for jacks not compatible with HP computers might affect sound quality.                               This does not hateful that your estimator                               has a problem.                                                     
 
 
 
-                   Locate the correct figurer port for your microphone.                                           Notation:                                           Desktop computers: Employ a port on the back of the computer (the ports attached straight to the motherboard).                                           Notebook computers: Use a port on the notebook itself (exercise not use a docking station).                     
                     -                                               USB ports                        work with two.0 and 3.0 USB devices.                       
-                                               Digital jack ports                        display a headset with microphone icon                         , and support headsets, headphones, and microphones. , and support headsets, headphones, and microphones.
 Older computers might have individual ports for a microphone                         and headphones and headphones . Identify the port using the icon next to it. . Identify the port using the icon next to it.
 
-                                               Analog jack ports                        on desktop computers are colour coded. Common colors are                        pinkish                        (mic) for microphones,                        green                        (out) for headphones, and                        blue                        (in) for sound producing devices such every bit DVD players.                                                 
 
 
-                   Connect the microphone to the correct port on the reckoner and and so endeavor to employ it.                      For USB microphones, you tin likewise try connecting                      the microphone to a different USB port on the calculator.                   
-                   Connect the microphone to another device, such as another computer, and and so attempt to                      use it. 
                                  Update the sound driver in Device Managing director
                          An old audio driver can cause devices to function incorrectly. Bank check for and install                audio driver updates.
                              -                   Connect to the internet. 
-                   In Windows, search for and open up                    Device Manager.                   
-                   Double-click                    Audio, video and game controllers.                   
-                   Right-click the name of the sound hardware, so select                    Update driver.                   
-                   Select                    Search automatically for updated driver software, and so wait for Windows to search.                   
-                   If a software update is available, let Windows install it. 
                                  Run Windows Update
            Running Windows Update installs operating arrangement, software and driver updates that             utilise to your computer.
                          Run Windows Update (Windows 10)
                              Update your Windows 10 calculator using Windows Update.
                                                  -                     In Windows, search for and open                      Check for updates.                     If at that place are whatever available updates, they begin automatically. 
-                     After the updates install, restart your computer when prompted. 
                                        Run Windows Update (Windows 8, 7)
                              Update your Windows eight or seven computer using Windows Update.
                                  -                     In Windows, search for and open                      Windows Update.                     
-                     Click                      Check for updates.                     
-                     Select updates to install.                                               Note:                       HP recommends selecting both the                        Important                        and the                        Recommended                        updates.                                                                         -                                                           Important                              updates are of import to the health of your reckoner. To install only important updates,                                        click                              Install Updates.                             
-                                                           Optional                              updates are not required merely                              are                              recommended. To select from all available updates, click                              optional updates are available.                             
 
 
 
-                     After the updates install, restart your computer when prompted. 
                                               Apply the Windows audio troubleshooting tool
                          The Windows audio troubleshooting tool automatically finds and fixes many computer                bug.
                              -                   In Windows, search for and open                    Command Panel.                   
-                   Select                    Troubleshooting.                   
-                   Under Hardware and Sound, select                    Troubleshoot audio recording.                   If a window displays prompting you for an ambassador password or confirmation,                         type the requested credentials. 
-                   The Audio troubleshooter opens. Click                    Next. The troubleshooter checks the sound service status.                   
-                   Select the device you want to troubleshoot, and so click                    Next.                   
-                   Follow the on-screen instructions and make any changes suggested past the troubleshooter.                      When done, close the troubleshooter. 
                                  Advanced microphone troubleshooting
            If your microphone withal doesn't work after trying the bones troubleshooting methods,             try these avant-garde steps until the upshot             is resolved.            
                          Configure the sound settings
              Adjust Windows sound settings so that the calculator recognizes and works with the microphone.                Test the microphone after each                aligning to see if the effect resolves.              
                              Open up Windows Audio settings to troubleshoot a recording device
                                  Open Windows Audio settings to troubleshoot a microphone or other sound device.
                                      -                       Disconnect all audio devices from the computer except the device y'all are troubleshooting. 
-                       In Windows, search for and open                        Control Console, then select                        Sound.                       
-                       Click the                        Recording                        tab in the Sound window.                       
                                              Make sure the calculator recognizes the microphone
                                  Arrange audio settings so the calculator detects and works with the microphone.
                                      -                       On the Sound window Recording tab, right-click an empty area of the window, and so                               click                        Show Disabled Devices                        and                        Bear witness Disconnected Devices.                       
-                       If the microphone is listed as                        Currently unavailable                        or                        Not plugged in, disconnect it, and then reconnect it to the port.                       
-                       If the microphone you desire to employ displays an encircled down arrow                         the device is disabled. To enable the device, right-click the device name, and and so                               select                        Enable. the device is disabled. To enable the device, right-click the device name, and and so                               select                        Enable.
 
-                       Click                        OK, then exam the microphone by speaking into it.                                               Bank check the grayness confined next to the device name. Greenish confined indicate that the device is                               active and an audio signal is passing                               through the microphone port.                                                     
 
 
                                              Set the default audio device
                                  When troubleshooting, set the microphone as the default audio device.
                                      -                       On the Sound window                        Recording                        tab, select the microphone you want to utilize, click                        Set Default, then click                        OK.                       
-                       Test the microphone by speaking into information technology. Check the grayness confined next to the device name. Green bars betoken that the device is                               active and an sound signal is passing                               through the microphone port.                       
                                              Check the microphone volume and mute settings
                                  Make sure the microphone volume is turned up and non muted when troubleshooting.
                                      -                       On the Audio window Recording tab, select the microphone you are troubleshooting,                               and so click                        Backdrop.                       
-                       In the Properties window, click the                        Levels                        tab.                       
-                       If the Mute button                         displays, click it to turn off mute. The volume push button should display as a bluish speaker                               icon displays, click it to turn off mute. The volume push button should display as a bluish speaker                               icon . .
 
-                       Utilise the slider bar to raise the microphone recording level to at to the lowest degree                        75, and the Microphone Heave level (if bachelor) to                        +xx.0dB.                       
-                       Click                        OK                        to save your changes.                       
-                       Disconnect and reconnect the microphone, and and then test the microphone recording level.                         If the microphone recording level is too low, echo the steps to change the microphone                               level to                        100, and the Microphone Boost level (if available) to                        +10.0dB.                       
                                              Disable audio enhancements
                                  Sometimes turning off sound enhancements can resolve issues with the microphone.
                                      -                       On the Sound window Recording tab, select the microphone y'all are troubleshooting,                               and then click                        Properties.                       
-                       Open the                        Enhancements                        tab, and then select                        Disable All Sound Effects.                       
-                       Click                        OK                        to save your changes.                       
                                              Change the audio recording format
                                  Using a dissimilar default audio format might resolve the microphone issue.                  
                                      -                       On the Sound window Recording tab, select the microphone you are troubleshooting,                            and then click                        Properties.                       
-                       On the Advanced tab, select any of the sixteen-bit options in the list. 
-                       Click                        OK                        to save your changes.                       
                                              Resolve microphone issues when running more than than one app
                                  Microphone problems can occur when running more than one application at a time. For                      instance, talking on a headset while playing                      an online game.                  
                                      -                       On the Sound window Recording tab, select the microphone you are troubleshooting,                            and and then click                        Properties.                       
-                       Select the                        Avant-garde                        tab, then articulate the check box next to                        Allow applications to have exclusive control of this device.                       
-                       Click                        OK                        to save your changes.                       
                                                       Microphone stops working after a webcam or USB microphone is installed
                              When yous install a new USB device that includes a microphone, such every bit a webcam, the                   new device might become the default audio                   recording device. You lot can modify the default recording device in Windows.                
                                  -                     In Windows, search for and open                      Control Panel, and then select                      Audio.                     
-                     Click the                      Recording                      tab on the Sound window.                     
-                     Select the microphone you lot want to utilize, click                      Set Default, and then click                      OK.                     
                                        Microphone does not work with Skype or other Internet software
                              If the microphone is non working with Skype, alter the default microphone to resolve                   the issue.
                                  -                     In Windows, search for and open up                      Command Console, and so select                      Sound.                     
-                     Click the                      Recording                      tab on the Sound window.                     
-                     Select the microphone y'all want to use, click                      Set Default, and then click                      OK.                     
                                        Blindside & Olufsen microphone does not record unless you are directly in front end of the                PC
                              With the Bang & Olufsen sound microphone, the microphone does non recognize or record                   vocalization unless the speaker is sitting                   direct in forepart of the computer. Change the input setting to resolve the issue.                
                                  -                     Open the                      Bang & Olufsen Audio                      application, and so select                      Input.                     
-                     To reduce groundwork sounds and optimize the microphone for multiple voices, select                      Multiple voices.                     The                      Multiple voices                      setting has a wider range than the                      Only my voice                      setting.                     
                                        Troubleshoot microphone USB connections
                              If your computer does non find the USB microphone, or the microphone does not work                   correctly, troubleshoot the USB connection                   and the USB ports on the computer. Test the microphone each time you make changes                   to run into if the issue is resolved.                
                                  Before troubleshooting, disconnect all USB devices from the computer except a USB mouse and keyboard (if                   in employ). This includes hubs, pollex drives,                   printers, and cameras.                
                                                      CAUTION:                  
                  Always follow the manufacturer instructions for disconnecting USB devices from the                      computer. Some USB devices must be                    turned off and/or ejected                    before they are disconnected from the computer. Other USB devices support the                    Windows Safely Remove Hardware                    feature.                  
                                                                       -                                               Notebook computers: Apply USB ports on the notebook itself. Do not use a USB port replicator (such as                            a docking station or USB hub).                       
-                                               Desktop computers: Use USB ports on the back of the estimator (the ports attached directly to the motherboard).                       
                                              Install USB device manufacturer software
                                  If the USB device comes with software, follow the manufacturer instructions to install                      information technology.
                                      -                       Disconnect the USB device from the reckoner. 
-                       Install the software co-ordinate to the manufacturer instructions. 
-                       Reconnect the USB device. 
                                              Troubleshoot the USB microphone with Device Manager
                                  Y'all might be able to troubleshoot the microphone trouble using Device Manager. Depending                      on how your microphone displays in                      Device Director, yous might need to reinstall the driver or accept some other activity to                      resolve the issue.                  
                  In Windows, search for and open                    Device Managing director, and then double-click                    Audio inputs and outputs                    to expand the list. Find your microphone in the list of devices to begin troubleshooting.                  
                  Your USB microphone could display in Device Director by the                    name of the device, as                    Unknown Device, or                    Other Device. Likewise, the microphone might not display at all.                  
                                                   If the device proper name displays in Device Manager
                  If your USB device is listed in Device Manager by its name, the USB ports and basic                      plug-and-play are working correctly. In that location                      is a physical problem with the device or there is an issue with the device drivers.                  
                                      Restart the computer
                                          If your USB device is listed in Device Manager by its name, restarting the computer                            might resolve the issue.
                                              -                           Disconnect the USB device from the figurer. 
-                           Restart the computer, and then reconnect the device. 
                                                          Uninstall and reinstall the USB device software
                                          If your USB device is listed in Device Director past its name, reinstalling the manufacturer                            software might resolve the issue.
                                              -                           Disconnect the USB device from the computer. 
-                           Uninstall the device software. 
-                           Reinstall the software per the manufacturer instructions. 
                                                          Uninstall and reinstall the USB microphone
                                          If your USB device is listed in Device Managing director by its proper noun, uninstalling and then                            reinstalling the device might resolve the                            issue.                      
                                              -                           Connect the USB device to the computer. 
-                           In                            Device Manager, right-click the name of the device, and then select                            Uninstall.                           
-                           Click                            Uninstall                            on the confirmation window that opens.                           If                            Delete the driver software for this device                            displays, check the box next to it.                           
-                           Restart the computer, and and then reinstall the device per the manufacturer instructions. 
                                                                       If Unknown Device displays in Device Director
                                      If your USB device is listed in Device Manager as Unknown, a driver is non installed                         or is not set up correctly. To correct                         the problem, uninstall and reinstall the device driver.                    
                                          -                         In Device Manager, right-click                          Unknown Device, and and so select                          Uninstall.                         
-                         Click                          Uninstall                          on the confirmation window that opens.                         If                          Delete the driver software for this device                          displays, check the box next to information technology.                         
-                         Restart the computer, and so reinstall the device per the manufacturer instructions. 
                                                    If Other Device displays in Device Manager
                                      If your USB device is listed in Device Manager as Other Device, the USB ports are                         working simply device drivers demand to exist installed.                         To correct the trouble, install the USB driver.                    
                                          -                         Disconnect the USB device from the figurer, and then await 20 seconds. 
-                         Install the driver per the manufacturer instructions. 
-                         Reconnect the device to the estimator. 
                                                    If the USB device does not display in Device Manager
                  If your USB device does not display in Device Managing director, Windows does non detect it.                      There might be a trouble with the USB port                      or a USB root hub. To correct the problem, kickoff try a different USB port. Then, if                      necessary configure or uninstall USB root                      hubs.                  
                                      Try a dissimilar USB port
                                          If Device Manager does not list your USB device, at that place might exist a problem with the                            USB port. Connect the USB device to a different                            port on the computer.                      
                                              -                           Disconnect the device from the USB port on the estimator. 
-                           Connect the device to a different USB port on the computer. 
-                           Expect 5 seconds, and and then check Device Manager to run into if the device name displays. 
                                                          Check the USB root hub backdrop
                                          If the USB device does non display in Device Manager, there might be a power requirement                            event. Check the USB root hub properties.
                                              -                           Disconnect the USB device from the figurer, and and so restart the computer. 
-                           Connect the device and await v seconds. If the device is non recognized, disconnect                                     it. 
-                           In Windows, search for and open Device Manager, and then double-click                            Universal Serial Jitney Controllers                            to expand the list.                           
-                           Double-click a                            USB Root Hub, click the                            Power                            tab, and then click                            Power Properties                            (if it is available). Devices that are attached to the hub display, along with the                                     power they crave.                                                                                     Annotation:                             The Ability tab displays only in USB 2.0. There is no Power tab in USB three.0. 
 
-                           Review the power properties of each USB root hub. If the total                            Ability Required                            exceeds the                            Total power bachelor                            for a hub, remove a device on that hub to reduce the Power Required number.                                                                                     Note:                             If the full Power Required is over 500 mA, remove the devices and employ a powered hub. 
 
-                           Connect the USB device and await 5 seconds. Check Device Manager to see if the device                                  proper name displays. 
                                                          Uninstall USB root hubs
                                          Uninstalling USB root hubs causes the reckoner to reinstall them when you restart                            the computer.
                                              -                           Disconnect all USB devices connected to the figurer except a USB mouse and keyboard                                     (if in employ). This includes hubs, thumb                                     drives, printers, and cameras.                           
-                           In Windows, search for and open                            Device Manager.                           
-                           Double-click                            Universal Series Autobus Controllers                            to aggrandize the list.                           
-                           Right-click the starting time                            USB Root Hub                            in the list, and then select                            Uninstall.                           
-                           Click                            OK                            to ostend.                           
-                           Keep uninstalling all USB root hubs listed. 
-                           Shut                            Device Manager, and and then restart the computer.                           
-                           If the USB device came with software and it was non previously installed, install                                  the software now, following the manufacturer                                  instructions.                           
-                           Reconnect the USB device to the figurer. 
                                                          USB ii.0 device does not work in USB 3.0 port
                                          Some USB ii.0 devices do not work in USB 3.0 ports. To fix this, uninstall the USB                            3.0 driver in Device Manager.
                                              -                           In Windows, search for and open                            Device Manager.                           
-                           Double-click                            Universal Serial Motorbus Controllers                            to expand the list, and then locate the USB 3.0 root hubs.                           
-                           Right-click the USB 3.0 Root Hub, and then click                            Uninstall.                           
                                                                                                       Source: https://support.hp.com/us-en/document/ish_1659562-1439556-16
    
 
 
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